Self Analysis, Communication Skills and GD-PI

Paper Code: 
LAD 100
Credits: 
2
Contact Hours: 
30.00
Max. Marks: 
100.00
Objective: 

Paper has been designed such that it acquaints the students with the spoken, nonverbal and written communication skills, personal grooming, visual and verbal. To enable students to write multiple types of resume, online and offline, working on student’s confidence building through Group Discussion and Personal Interview. The objective is also to promote professional grooming.

 

6.00
Unit I: 
Self-Analysis and Personal Grooming

Internal external motivation, Visual image, Grooming, business formals, business casuals, accessories, Indian women executives, Mental Models (Inversion, Entropy), SWOT Analysis and Johari Window.

General Etiquette- Phone Etiquette, E-Mail, Whatsapp, Cubicle Manners.

 

6.00
Unit II: 
Communication and Listening Skills: -

Spoken Communication Skills public speaking, asking the right questions, Voice modulations.

Non-Verbal Communication, Gestures and postures: - Gestures, Posture, Greetings, Handshake, Eye contact, expressions, inborn responses, conveying and showing disapproval and rejection, mastering first impressions.

 

6.00
Unit III: 
Written Communication Skills

Writing e-mails, cover letters, letters, applications, acceptance and resignation letters, query letters.

 

6.00
Unit IV: 
Group Discussion and Personal Interview

What is GD, Importance, role, types of questions asked in GD, Body language and behaviour, content building, types of skills tested and required to perform a GD, using positive words, starting and summarizing, personal Interview, types of questions asked, grooming and etiquette. JAM Sessions.

 

6.00
Unit V: 
Seminar and Industry Expert session

Question answer and experience sharing session

References: 
  1. David Riklan (2003), Self-Improvement the Top 101 Experts Who Help Us Improve Our Lives.
  2. Bruce Patton, Douglas Stone, and Sheila Heen, Difficult Conversations
  3. Dr. K. Alex (2009), Soft skills know yourself and know the world, Sultan Chand & Sons.
  4. Kelly McGonigal (2011), The Willpower Instinct: How Self-Control Works, Why It Matters, and What You Can Do to Get More of It.
  5. Mahadevan Ramesh and Gopalaswamy Ramesh (2010), The ACE of Soft Skills: Attitude, Communication and Etiquette for Success, Pearson publishers.

 

Academic Year: